Terms of Service

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Effective Date: 1 September 2026

Please read these Terms of Service (“Terms”) carefully before using nexgenelevationhub.tech, nexgenelevationhub.com, or the NexGen learning platform (together, the “Service”), operated by NexGen Elevation Hub (“NexGen,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Who May Use the Service

The Service is intended to support K-12 students, parents, educators, and schools. If you are under 18, you may only use the Service with the involvement and consent of a parent or guardian, or through your school’s authorized use of the platform. If you are a parent creating an account for your child, or a school representative creating accounts for students, you represent that you have the authority to do so and to agree to these Terms on that student’s behalf.

2. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please notify us immediately at nexgenelevationhub@gmail.com if you suspect any unauthorized use of your account.

You agree to provide accurate and complete information when creating an account and to keep that information up to date.

3. Use of the Service

We grant you a limited, non-exclusive, non-transferable right to access and use the Service for personal, educational, or school-related purposes, subject to these Terms. You agree not to:

  • Share your account credentials with others
  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Service, other accounts, or our systems
  • Copy, modify, reverse engineer, or create derivative works of the Service or its content, except as expressly permitted
  • Upload or transmit content that is harmful, harassing, obscene, or otherwise inappropriate, particularly given that students may use the Service

4. Content

Any curriculum, materials, branding, and content made available through the Service are owned by NexGen or our licensors and are protected by copyright and other intellectual property laws. You may not reproduce or distribute this content outside the Service without our written permission.

If you or your child submit content through the Service, such as a response to an assignment, you retain ownership of that content, but you grant NexGen a license to use, store, and display that content as needed to operate and improve the Service.

5. School and Parent Accounts, Student Data

Where the Service is used by a school or district, our collection, use, and sharing of Student Data is governed by our agreement with that school, our Privacy Policy, and applicable law, including FERPA and COPPA. Schools are responsible for providing any parental notice or consent required by applicable law before a student uses the Service.

Where a parent creates an account directly, the parent is responsible for supervising their child’s use of the Service and for the accuracy of information provided.

6. Payment and Subscriptions

If you purchase a paid plan, you agree to pay all fees associated with that plan as described at the time of purchase. Fees, features, and plan availability may change, and we will provide notice of material changes affecting your subscription where required. Unless otherwise stated, fees are non-refundable.

7. Termination

We may suspend or terminate your access to the Service if we believe you have violated these Terms, or for any other reason, with or without notice. You may stop using the Service or request account deletion at any time by contacting us.

8. Disclaimer of Warranties

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, NexGen disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure.

9. Limitation of Liability

To the fullest extent permitted by law, NexGen and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Service. Our total liability for any claim arising from these Terms or the Service will not exceed the amount you paid to NexGen, if any, in the twelve months before the claim arose.

10. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising from these Terms or the Service will be resolved in the state or federal courts located in Harris County, Texas.

11. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will post the updated Terms on the Site with a new effective date. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

12. Contact Us

If you have questions about these Terms, please contact us:

NexGen Elevation Hub
Houston, Texas
Email: nexgenelevationhub@gmail.com
Phone: 410-881-7625